Terms of service

Terms of Service

Welcome to our store. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under parental supervision

  • The information provided by you is accurate and complete

  • You will not use our products or services for any unlawful purpose

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Pricing

We make every effort to display product information, descriptions, and pricing accurately. However:

  • Product colors may slightly vary due to screen settings and lighting

  • Prices and product availability may change without prior notice

  • We reserve the right to discontinue products at any time

In case of pricing or listing errors, we reserve the right to cancel or refuse any order.

3. Orders

Once an order is placed:

  • You may receive an order confirmation via email, SMS, or WhatsApp

  • Our team may contact you for verification before dispatch

  • We reserve the right to cancel suspicious or unverifiable orders

Orders may be canceled due to:

  • Stock unavailability

  • Incorrect pricing

  • Incomplete customer information

  • Suspected fraudulent activity

4. Shipping & Delivery

Delivery timelines provided are estimates and may vary depending on:

  • City/location

  • Courier operations

  • Public holidays

  • Weather or unforeseen circumstances

We are not responsible for delays caused by courier companies or events beyond our control.

5. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are subject to our Refund & Return Policy.

By placing an order, you agree to the terms mentioned in that policy.

6. Payments

We may offer:

  • Cash on Delivery (COD)

  • Bank Transfer

  • JazzCash

Orders will only be processed after payment verification where applicable.

7. Intellectual Property

All content displayed on this website, including but not limited to:

  • Website design and layout
  • Logos and branding elements used by our store
  • Product descriptions created by us

is the property of our store and may not be copied, reproduced, or used without written permission.

Reseller Disclaimer

Please note that we operate as a reseller of various third-party brands and products. We do not claim ownership of:

  • Brand names
  • Trademarks
  • Logos
  • Product images
  • Packaging designs
  • Any official brand assets or intellectual property

All such intellectual property belongs to their respective brand owners.

Product images and brand-related content are used strictly for representational and listing purposes only to facilitate customer browsing and purchasing.

8. User Conduct

You agree not to:

  • Use the website for illegal activities

  • Attempt unauthorized access to our systems

  • Interfere with website functionality

  • Submit false or misleading information

Violation of these terms may result in account restriction or legal action.

9. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages

  • Allergic reactions or misuse of products

  • Delays caused by third-party courier services

  • Temporary website downtime or technical issues

Customers are responsible for checking product ingredients, usage instructions, and compatibility before purchase.

10. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information for order processing and customer support purposes.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

For any questions regarding these Terms of Service, please contact our customer support team through our official website or social media channels.